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In Quake-Prone California, Alarm at Scant Insurance Coverage

SAN FRANCISCO — The ravages of wildfires in California have kept Dave Jones, the state’s insurance commissioner, very busy over the past year. But that’s not what keeps him up at night.

“I go to sleep praying that there’s not going to be an earthquake the next day in California,” said Mr. Jones, who has been commissioner for the past eight years. “From an insurance perspective, Californians are simply not prepared.”

Despite an aggressive advertising campaign by the state to promote earthquake insurance, only 13 percent of homeowners have it. And fewer than one out of 10 commercial buildings, which include everything from low-rise office buildings to the high-rise office towers of Los Angeles and San Francisco, are insured for earthquakes, according to the California Department of Insurance.

“Most new buildings are not buying it all,” said Justin Dove, the area vice president in San Francisco for Arthur J. Gallagher, a large insurance broker. Some companies are self-insured, he said, but many find earthquake insurance too expensive.

“What are we going to do when no one has insurance and everyone has damage?” said Mary Comerio, an earthquake expert at the University of California, Berkeley. “I’m terrified of what’s going to happen.”

 In California, earthquake insurance is not included in standard homeowner policies, and few banks require homeowners to buy it. Alex Kaplan, a disaster specialist at Swiss Re, the insurance company, calls earthquakes the “largest uninsured exposure from a natural disaster in the U.S.”
With the median price of a home in California now above $500,000, estimates of the potential uncovered losses in an earthquake run into the hundreds of billions of dollars. Economists say a large earthquake could have serious repercussions for local California banks. And with one-fifth of America’s $10 trillion in mortgage debt held in California, Fannie Mae or Freddie Mac, the government mortgage finance giants that guarantee much of America’s mortgage debt, are also exposed to the risk, economists say.

Those who have lived through major earthquakes recount how damaging they can be, even to ordinary wood-structure homes, which are considered among the safest.

Art Polan and his wife were still sleeping when the Northridge earthquake struck their two-story home in 1994. Bookshelves crashed to the floor, and the china in the kitchen spilled out of closets. “The house was totaled,” Mr. Polan said. The insurance payout he received was not enough to rebuild the house, so with the help of a federal loan, he moved and built elsewhere.

Cindy Watter remembers the Napa earthquake of 2014 sounding like “a runaway train full of howling beasts was outside my back door.” Her two-story Victorian home, built in 1895, had relatively light damage, but her neighbors were not as lucky. One house burned to the ground because of a gas fire.

“Lots of people around here took a real financial hit and couldn’t afford to fix up their houses, so they sold them and moved away,” Ms. Watter said. “I still have earthquake insurance because, well, you never know.”

Insurance is not a panacea, experts say. Even if every building in California were insured, a large earthquake could nonetheless have a devastating impact on the economy.

I don’t think it’s as easy as some people make it out to be,” said Laurie A. Johnson, an expert on the economics of earthquakes who has served as a consultant to cities and insurance companies. “It’s not a simplistic answer just to say people need to have insurance.”

A magnitude 7 earthquake on the Hayward fault, which runs through major cities like Oakland and Berkeley, would displace more than 400,000 people from their homes — the equivalent of about half the population of San Francisco — according to a recent simulation by the U.S. Geological Survey. With California already suffering a severe housing shortage, many people who would lose their homes could be forced to leave the area after an earthquake, whether they have insurance or not, Ms. Johnson said.

The scale of economic losses from an earthquake would of course depend in large part on whether it struck near a large metropolitan area. Estimates of total damages for an earthquake in the Los Angeles area dwarf the costs of any previous natural disasters in the United States.

CoreLogic, a real estate research company, estimated that a 7.3 magnitude earthquake along the Puente Hills Fault in Los Angeles would cause economic losses of as much as $450 billion, more than twice as much as the damage caused by Hurricane Katrina, the costliest United States natural disaster to date.

The main source of earthquake insurance in California is a nonprofit, publicly managed organization known as the California Earthquake Authority, founded two decades ago in the wake of the Northridge earthquake. Shocked by the nearly $17 billion in payouts they made in that earthquake, insurance companies balked at offering further earthquake policies, forcing the state to step in and establish the earthquake authority.

The seismic lull in California since Northridge has helped the authority accumulate $15 billion in available funds for an eventual payout. But its earthquake policies are expensive, and awareness remains low among California residents, experts say.

Mr. Jones, the insurance commissioner, describes the low uptake of insurance as “a chronic problem of denial and underestimation of the risk.”

Mr. Jones says no.

Many Californians, he said, “mistakenly believe that FEMA or the state will rebuild their homes in the event of an earthquake.”

Dave Croker, a program manager for the U.S. Geological Survey, at a remote site in the San Antonio Open Space Preserve, where the agency maintains one of several hundred remote seismology sensing stations in Northern California.CreditJim Wilson/The New York Times

FEMA, the Federal Emergency Management Agency, has a ceiling on individual assistance in disasters of $33,000, but actual payouts are typically much lower.

“If you have a $1.45 million home in San Francisco, that $33,000 is not going to get you very far,” said Mr. Kaplan of Swiss Re.

Evan Reis, an engineer who is the executive director of the U.S. Resiliency Council, a nonprofit organization founded to promote the construction of buildings more resistant to earthquakes, finds it odd that flood insurance is required by banks in flood zones, but that earthquake insurance is not required in coastal California.

“In the Bay Area, 90 percent of the properties are not insured,” he said. “How many hundreds of billions of dollars is that in potential uninsured losses? it’s astounding when you think of it.”

Glenn Pomeroy, chief executive of the California Earthquake Authority, attributes the uptick partly to the public seeing reports about disasters like the Northern California wildfires last October, as well as Hurricane Harvey and earthquakes in Mexico.

Several years ago, the earthquake authority ran ads showing happy Californians enjoying the beach or walking through a Sierra forest, with an upbeat narrator suggesting that viewers consider earthquake insurance because “California rocks.”

“We overdid it in terms of not scaring people,” Mr. Pomeroy said.

The authority plans to spend $12 million on advertising in 2019, more than double its spending at the beginning of the decade. Its latest campaign, “It could happen today,” uses suspenseful music and darkened scenes of California waking to uncertainty.

“Will today be like any other?” intones a worried voice. “Or a day that turns our world upside down?”

Follow Thomas Fuller on Twitter: @thomasfullerNYT

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